HP Mobile DMIFITStep-by-Step Guide DMIFIT Version 2.10 and later Updated August 2016 After performing a system board replacement on a workstation, desktop, notebook, mobile Thin Client, or tablet PC, service engineers are required to program the replacement system board's Desktop Management Interface (DMI) information. DMI programming restores the customer's original system's serial number, SKU number (Product Number), Product Name, PCID (System Configuration ID), CT number, Build ID, Feature Byte, and other important information to the new system board. This guide provides the step-by-step instructions for updating DMI on HP notebooks. Contents What is New with Version 2.10 (from 2.0F) ......................... 3 Creating the Tools ................................... 4 Process Overview................................... 5 HP Commercial Notebooks ............................... 5 HP Consumer Notebooks ................................ 6 Gathering information ................................. 7 Data Collection .................................... 7 Product Identification Labels .............................. 7 Committing ME .................................... 8 MPM Counter ..................................... 8 Getting Started .................................... 9 Setting the Date and Time ............................... 9 Steps for Setting Date and Time in HP Setup ........................9 Determining Which Tool To Use ............................. 9 Using NBDMIFIT to Identify Correct Tool / Set Date and Time ................. 10 Confidential © Copyright 2016 Hewlett-Packard Development Company, L.P. 1 HP Mobile DMIFIT Step-by-Step Guide Programing DMI Using NBDMIFIT ............................ 11 Programing DMI Using WINPE /WNDMIFIT ......................... 12 Steps to Run WNDMIFIT ................................ 12 Committing ME ................................... 14 Location of the Commit ME Tool:............................. 14 Steps to Run the Intel Commit ME Tool .......................... 14 Locking the System Board............................... 15 DOS USB Key (Steps to Lock the System Board) ...................... 15 Using WINPE (Steps to Lock the System Board) ...................... 16 Programming DMI on Tablets and Select Notebooks .................... 17 Dedicated UEFI Tools / Platforms ............................ 17 Location of the dedicated UEFI Files:........................... 17 Steps to Use the dedicated UEFI Tools .......................... 17 Elitepad and Tablets ................................. 18 Using Windows PE for the HP ElitePad 900, HP Pro Tablet 10 EE G1 .............. 18 Using Windows PE for the HP ElitePad 1000 or HP Pro Tablet 608 G1: ............. 18 Programming the Feature Byte and Build ID strings (HP mt41 only) .............. 19 Troubleshooting notes ................................ 19 MPM is Locked .................................... 19 UUID is all “FFFFFFFFFFFFFFFFFFFFFF” .......................... 19 Solution to unlock MPM if UUID is all F .......................... 20 Intel ME is Locked.................................. 20 “Not Fully Configured” Message / Set SureStart Mode .................... 21 Confidential © Copyright 2016 Hewlett-Packard Development Company, L.P. 2 3 .cmd” used during the creation of the USB Keys was limited to only showing 3 of the available disk drives.10. Desktop Commit Capability Typically. may require a second reboot.10. disabling vPro on a system that has vPro available. there may be circumstances where the system board has been received “Uncommitted” and the board is not in “Panic Mode” In 2.P. 4. 3C 16 Consumer Notebooks will begin using WNDMIFIT Tool to Program DMI In version 2.0E. 5. However. the system profiles for desktops have been added to the Commit ME tool so that the system board can be “Committed” and locked. 3. Please review the list below as well as the USB Key Tool Creation. Please note that in some systems. Updated Format USB Command to Allow Selection from Multiple Drives The “formatusbdisk. 6. UEFI MPM Lock Capability For 2015 / 2016 Business Notebooks. This is a change from 2C 16 Consumer Notebooks. 1.HP Mobile DMIFIT Step-by-Step Guide What is New with Version 2. L.10. The tool has been revised to show up to 7 available disk drives. 3C 16 Consumer Notebooks will need to be unlocked prior to programing DMI and then locked after the DMI programing is completed.0F) There are several new features and process changes that take place with the release of the DMI Programming Tools Version 2.10. Confidential © Copyright 2016 Hewlett-Packard Development Company. USB Key Naming In version 2. the system will reboot back to UEFI and ask the user if they would like to lock MPM. This means the system board has been “Committed” and set to lock automatically as soon as the DMI Information has been entered. replacement desktop system boards should arrive on site in what is termed as “Panic Mode”. which use the NBDMIFIT to program DMI. As with 2C 16 Consumer Notebooks. consumer notebooks will begin using the WINDMIFIT Tool to program DMI. there was an issue when users tried to disable vPro on specific systems.10. 2.10 (from 2. DMI Programing and Intel Branding Quick Start Guides for more information. users can now lock MPM from the DOS USB Key utilizing a new UEFI MPM Lock tool. Disable vPro Bug Fix In version 2. No need to switch back to the WINPE USB Key to lock MPM. the WINPE 32 and the WINPE 64 keys are now named as such. This issue has been corrected in version 2. Once the user has completed Committing ME on the system board. The individual products that are specified. 4 . L. • DOS USB Key: NBDMIFIT / UEFI Tools (Including Commit ME) • WinPE USB Key (32 Bit): WNDMIFIT • WinPE USB Key (64 Bit): WNDMIFIT Please see the DMI Tools Creation Quick Start Guide for complete instructions to create the tools Different systems require different tools based upon the year the product was developed and the type of BIOS it uses.P. you MUST have the following USB Keys / utilities. require the use of the corresponding tool. Confidential © Copyright 2016 Hewlett-Packard Development Company. WinPE 32-bit WinPE 64-bit DOS USB key USB key USB key Tools • NBDMIFIT WNDMIFIT WNDMIFIT • ME Commit Tool • 2012 or newer • Commercial • 2012 or newer Used for these models Notebooks built prior products commercial • ElitePad 900 to 2012 • ElitePad 1000 G2 notebooks • HP Pro Tablet 10 • Intel-based • HP Pro Tablet 608 EE G1 notebooks G1 • 3C16 consumer • Consumer notebooks notebooks? Tip: The WinPE-32 and WinPE-64 bit tools can be used interchangeably on most systems. however.HP Mobile DMIFIT Step-by-Step Guide Creating the Tools To complete DMI Programming and Commit ME (if required) on a new system board on a HP Notebook. HP Mobile DMIFIT Step-by-Step Guide Process Overview HP Commercial Notebooks The general process to program DMI on HP commercial notebooks shown in the following flow chart. Confidential © Copyright 2016 Hewlett-Packard Development Company. L. 5 .P. P. L. However. 6 .HP Mobile DMIFIT Step-by-Step Guide HP Consumer Notebooks Consumer notebooks use the same NBDMIFIT tools as commercial notebooks. Confidential © Copyright 2016 Hewlett-Packard Development Company. The following flow chart shows the process. Note: The steps to complete DMI programming on Consumer Notebooks are detailed in the HP Consumer Notebook Step-by-Step Guide. the steps to complete the programming are different. in the battery compartment. serial number. The Product ID label may be located on the back of the Notebook.HP Mobile DMIFIT Step-by-Step Guide Gathering information Data Collection To program DMI on a new system board. 7 . Example of a Service tag on commercial notebook: Example of a Flexbuild label: Confidential © Copyright 2016 Hewlett-Packard Development Company. or under a cover on the back of the Notebook. L. Please write down the information before installing the new system board into the system: • Serial number • SKU number • Product name • System board CT number • System Configuration ID or PCID ( 2014 and older platforms) • Feature Byte (Case Sensitive) and Build ID (2015 and newer platforms) You can obtain the necessary information by locating the Service tag and Flex build labels on the products: Product Identification Labels All HP business computers include a Product Identification Label (sometimes also called the “service tag” or “service label”) that contains information such as product number. and model key.P. you will need to gather the required information below. The process requires 3-4 reboots to complete. according to the customer’s entitlement. 9475.bat file found in the WNDMIFIT folder of the WINPE 32 / 64 USB Key.HP Mobile DMIFIT Step-by-Step Guide Committing ME Committing ME is necessary to configure the Intel security features.P. On 2015 systems. 50 reboots allowed before locking. Note: Committing ME is also referred to as “Branding” the system board MPM Counter On systems before 2014 that require Committing ME. If the model # ends with a “5” (i. etc. 10 reboots are allowed until the MPM is automatically locked. L. You can locate information on a product’s ME requirements using the Serial Number Repository. Resetting the counter If the counter is 5 or more on systems 2014 and before. including Intel AT and Intel AMT. 8475. or a number reflecting how many reboot are left before locking. you will receive a message that this option is unsupported. on the replacement system board. Committing ME and setting VPRO/AT/NFC is required and run ONLY on commercial models that are INTEL CPU based. Confidential © Copyright 2016 Hewlett-Packard Development Company.) this is AMD CPU based (not INTEL). You should start DMI process with message at boot saying “Manufacturing Mode x:10”. 8 . so adjust the number accordingly before starting to program the system. or the counter is more than 10 on systems 2015 and after. If you attempt to Commit ME an AMD based unit.e. You should run the rMpmCnt. 2.Set System Date and Time. You can also use the NBDMIFIT tool to set the date and time. Confidential © Copyright 2016 Hewlett-Packard Development Company. DOS USB KEY (NBDMIFIT / UEFI Commit ME Tool): 1. please use the guide below to select the correct USB key and tool for programming DMI. you must set the system clock before starting the DMI Programming process. L. Please note that NBDMIFIT tool can also be used to set the date and time. Select File . Determining Which Tool To Use Different systems require different tools based upon the year the product was developed and the type of BIOS it uses. NBDMIFIT Tool: NBDMIFIT Tool is used for programming DMI on Intel-based models built prior to 2012. enabling vPro and locking the system board. 9 . Dedicated DMI Programing Tools: A set of UEFI-based tools used to program DMI on a dedicated set of platforms. 3.P. 2. The automatic UUID generation requires the system clock be set correctly. Set the date and time for the time zone you are in.HP Mobile DMIFIT Step-by-Step Guide Getting Started Setting the Date and Time The replacement system board might not have the correct time set in the system clock. Access the System BIOS by pressing F10 during boot. Steps for Setting Date and Time in HP Setup Many systems allow you to set the clock in the HP Setup Utility: 1. as discussed below. As such. To determine the correct tool to use. the system will tell you which tool to run. 2. 3. Press F10 to access the BIOS. 3. 4.P. UEFI Commit ME Tool: UEFI Commit ME Tool is used to enable or commit vPro on ALL applicable commercial notebooks. WinPE USB Key (WNDMIFIT) 1. Boot to the DOS USB key. Important! The date and time must be set correctly to generate the UUID without errors. Set the boot mode to UEFI Hybrid 2. simply run NBDMIFIT first to identify which tools should be used on the system. Steps to Identify the Correct Tool using NBDMIFIT 1. L. UEFI Lock Utility: A UEFI utility that can be used to lock the system board after Committing ME. 10 . Confidential © Copyright 2016 Hewlett-Packard Development Company. If the product requires a different tool other than NBDMIFIT. If the product requires a different tool other than NBDMIFIT the system tells you DMI programming tool to use.HP Mobile DMIFIT Step-by-Step Guide 3. Dedicated DMI Programing Tools: A set of UEFI-based tools used to program DMI on a dedicated set of platforms. WNDMIFIT Tool: WNDMIFIT Tool is used for programming DMI on 2012 or newer models. MPM Lock File: File used to lock the system board in the WINPE environment. Set the correct date and time if not correct. Note: version 2.bat’ command. Using NBDMIFIT to Identify Correct Tool / Set Date and Time If you are unsure which tool to use.0E and later will auto-execute the ‘nbdmifit. 11 . 2. Select each option by pressing the associated number or letter from the menu. 1. and then enter the information. Press ESC to exit the program. press S to save to EEPROM. When you are finished. 3. Confidential © Copyright 2016 Hewlett-Packard Development Company.P. To program DMI. L. This screen shows an example:.HP Mobile DMIFIT Step-by-Step Guide Programing DMI Using NBDMIFIT If the product does not support WNDMIFIT (including most 2C16 and earlier consumer notebooks and legacy commercial notebooks prior to 2012). then the program process continues using NBDMIFIT. If the DMI information is correct. Press F10 to access the BIOS. Steps to Run WNDMIFIT 1. The tool will run and present a menu of the DMI information to be updated (See Figure # 2) 6. Boot the laptop from the WINPE tool to run the WNDMIFIT application. If the UUID displays as all “Fs”.HP Mobile DMIFIT Step-by-Step Guide Programing DMI Using WINPE /WNDMIFIT Use the process below to program DMI using the WinPE USB Key and WNDMIFIT. confirm that it has been entered correctly. g. Enter the Serial # (s/n: on the service tag) e. (if this has not already been done during a previous step). some board may have the CT# already populated) f. 8. b. Continue to the Commit ME and Lock steps found in this document. The tool should auto launch the WNDMIFIT tool 5.P. Enter the Feature Byte (case sensitive) – for model years 2015 forward. 3. Set the boot mode to UEFI Hybrid to boot the DOS USB key. Please note that note all platforms will have all or require each piece of information. L. a. 9. Confidential © Copyright 2016 Hewlett-Packard Development Company. After you have entered all of the DMI information. 7. Enter the System Board CT # (if required. The UUID should be set correctly. It is recommended to use this tool due to possible policy restrictions when running in Windows OS. 12 . 4. update each of the items below as required. Enter the Build ID (all CAPS) – for model years 2015 forward. Using the information gathered previously. 2. Set the correct date and time for the system (See Setting Date and Time). power down and power back up into BIOS. Remember.SELECT from the drop down menu. Enter the SKU / Model # c. Reboot to BIOS and confirm the UUID # does not display as all “Fs”. Product Name . click “Commit Only” to program the information. WNDMIFIT is used for programming DMI on 2012 or newer models. Enter System Configuration ID (2014 and older platforms) d. P.HP Mobile DMIFIT Step-by-Step Guide Confidential © Copyright 2016 Hewlett-Packard Development Company. 13 . L. Boot to External USB Hard Drive again to verify 9. 14 . you are now ready to Commit ME. If you programmed DMI using the WinPE USB Key. it will only show a Noon-vPro and Non-vPro with NFC options. Select External USB Hard Drive. Steps to Run the Intel Commit ME Tool 1. Please check the product’s Build of Material to determine if vPro should or should not be enabled. 6. this entails using a special tool to enable or dis-enable Intel vPro capabilities. 7. 2. Location of the Commit ME Tool: Please note that the Commit ME Tool is found on the DOS USB Key.HP Mobile DMIFIT Step-by-Step Guide Committing ME After you have programmed DMI. Press F9 for boot options menu. If the system is not a vPro. Please not that the menu displayed will vary based upon the system. 5. Select the correct menu option according to the customer’s entitlements. Power up the notebook. You are now ready to lock the system board. 4. Insert the DOS USB key into a USB 2. L. you will need to remove the WinPE USB Key and insert the DOS USB Key. Reboot the system.P. Confidential © Copyright 2016 Hewlett-Packard Development Company. 3. Specifically. capable machine.0 slot. 8. Ensure that Boot Mode in BIOS is set to UEFI Hybrid. turn the unit over to the end user to complete this task. 5. DOS USB Key (Steps to Lock the System Board) 1. Sure Start Production Mode (Auto Selection) If you see the message 'Your system is not fully configured.HP Mobile DMIFIT Step-by-Step Guide Locking the System Board At this point. Verify that the OS boots without issue. L. When using the UEFI MPM Lock Tool. Please contact HP customer support' during the programing / committing ME process. the system will reboot back to UEFI / DOS USB Key and display a short status menu as shown below: 2. 4. Access BIOS and reset system defaults. If the OS needs to be reloaded. you have successfully programed DMI and (if required) Committed ME. Verify that the OS boots without issue. 15 . Reset any BIOS settings and adjustments back to the customer’s original BIOS setting requirements. Sure Start Production Mode will automatically be determined and set by the tool.P. Confidential © Copyright 2016 Hewlett-Packard Development Company. This is can now be done from the DOS USB Key (on 2015 or later models). Make sure that there is only the MPM message at POST before locking MPM. After Committing ME. then your system will need to Set SureStart Production Mode. 8. It will then provide the option to Lock the system 3. Type “lockmpm” to lock the system board. 6. 7. The final step is to lock the board so that no unauthorized changes can be made. Reset any BIOS settings and adjustments back to the customer’s original BIOS setting requirements. 8. Confidential © Copyright 2016 Hewlett-Packard Development Company. then SureStart Production Mode is already set. 5. turn the unit over to the end user to complete this task. Boot to the WinPE key (Legacy) 2. Close the WNDMIFIT window by clicking the close button in the upper right corner. Please contact HP customer support' during the programing / Committing ME process.BAT from the directory WNDMIFIT 4. 3. L. 16 . Run LOCKMPM. If the OS needs to be reloaded. Verify that the OS boots without issue. 6. then you will need to Set SureStart Production Mode. Access BIOS and reset system defaults.HP Mobile DMIFIT Step-by-Step Guide Using WINPE (Steps to Lock the System Board) 1. 7. Set SureStart Production Mode If you see the message 'Your system is not fully configured. If there is no message.P. Verify that the OS boots without issue. L. Select USB Hard Drive (UEFI). 2. Steps to Use the dedicated UEFI Tools 1.HP Mobile DMIFIT Step-by-Step Guide Programming DMI on Tablets and Select Notebooks Due to the specific nature of some systems. you may be working with a system that requires a special set of tools. you will need to use a dedicated set of UEFI Tools to program DMI and Commit ME. – HP Pavilion X2 Detachable (8021). – HP Envy x2 (18F6). – HP Pro Tablet 610 G1 (22B8). – HP Pavilion X2 Detachable (813E). – HP Stream 7/8 Tablet.P. specific tools or processes are required to Program DMI and Commit ME. Confidential © Copyright 2016 Hewlett-Packard Development Company. – HP Pavilion X2 Detachable (815D). – HP Pro Tablet 610 G1 (22B9). – HP x2 210 G1 (8173) Location of the dedicated UEFI Files: Please note that the dedicated UEFI files are found on the DOS USB Key. This applies to the following platforms: – HP 240 G1/G2. – HP Pro x2 410 G1. 17 . Dedicated UEFI Tools / Platforms If you are working with one of the following platforms. and follow the on-screen prompts to enter DMI information. If neither NBDMIFIT nor WNDMIFIT were able to be used. HP 250 G1/G2. The tool is set to automatically detect these platforms and start the appropriate utility. – HP Pavition 11x2 (2188). Boot the system and press F9. – HP Pro Tablet 408 G1. HP 255 G1/G2. exe /s /r 100 4. Insert WINPE64 USB Key 2. Boot the system and press F9. 3. 3. Select USB Hard Drive (UEFI). Program the battery CT number by running the following command: Hpbi205fx64. 3. Insert WINPE32 USB Key 2. and follow the on-screen prompts to enter DMI information Using WINPE for the HP Envy 8 Note To program the HP ENVY 8 Note (x8160): 1. Run the command again without any options: Hpbi205fx64. HP Pro Tablet 10 EE G1 1. 18 . Enter cd Win. Please follow the steps below as outlined. 2. and follow the on-screen prompts to enter DMI information Using Windows PE for the HP ElitePad 1000 or HP Pro Tablet 608 G1: 1. Boot the system and press F9.HP Mobile DMIFIT Step-by-Step Guide Elitepad and Tablets The following Elitepads and Pro Tablets have special requirements. Boot to Windows or Windows PE. L.exe 5. Using Windows PE for the HP ElitePad 900.P. Enable the Build ID and Feature Byte by running the following command: Hpbi205fx64.exe /ctn xxxxxxxxxx Confidential © Copyright 2016 Hewlett-Packard Development Company. Select USB Hard Drive (UEFI). This does not necessarily mean anything is wrong yet. This mode is used in the factory for normal processes and final testing before being put into a spares kit. the UUID may display as multiple letter 'F'. If the MPM is locked. 3. DMI information can only be updated when the MPM mode is unlocked. The MPM will be locked under the following conditions: A.P. 2. No WWAN & No Camera WWAN + Camera installed Feature Byte 6a7M7j8X9Faaac. because those events involve power change cycles. a message similar to the image below is displayed when wndmifit is run. MPM may lock before DMI updates are completed by the installer. you will need to enter the Feature Byte and Build IDs below during the DMI Programing process. However. To verify if the UUID has changed from all F’s to a correct UUID: Confidential © Copyright 2016 Hewlett-Packard Development Company. 19 .BIN file to unlock the system UUID is all “FFFFFFFFFFFFFFFFFFFFFF” 1. Previous DMI information on the system board was committed and MPM locked using the WMDMIFIT tool. MPM mode was automatically locked due to enough power change event cycles connection and disconnection to AC power). During the programming process. L.HP Mobile DMIFIT Step-by-Step Guide Programming the Feature Byte and Build ID strings (HP mt41 only) For HP mt41. To program the system you will need to obtain a system-specific SMC.eM 6a7M7j8X9FaUaaac. Continue to edit all of the fields accordingly.43 Build ID 13WWMTBE3ae#SABA#DABA 13WWMTBE302#SABA#DABA Troubleshooting notes MPM is Locked 1. 2. i. SMC command handled successfully is displayed. Boot into BIOS and check under System Information B. a brief message on a white screen saying. If the UUID is still all “FFFFFFFFFFF” and the Commit button is grayed out after locking and rebooting. you must replace the system board with a new board. Confidential © Copyright 2016 Hewlett-Packard Development Company. When you see the blue HP logo. Plug the flash drive into the locked system. 3.bin to unlock the system. Solution to unlock MPM if UUID is all F 1. (On ElitePad use. Copy the FSMC. A locked ME cannot be fixed in the field or by escalation. Reprogram the DMI information and confirm the UUID is set correctly.bin.bin file from the WNDMIFIT directory to a Fat32-formatted USB key. Rename the file to SMC.HP Mobile DMIFIT Step-by-Step Guide A. Volume-up + Power button) E. 2.P. If the SMC file is read correctly. (4 GB or lower recommended) B. release all keys. To correct this error. L.BIN from tools drive to unlock system. use FSMC. D. Hold Windows Key + Arrow UP Key + Arrow Down Key at the same time and turn on the system. then reprogram DMI. Intel ME is Locked If the Intel ME (Management Engine) is locked. Boot to WNDMIFIT If the UUID changed without any errors. To unlock the system: A. C. 20 . everything was set correctly. 3. you will need to use SMC blob FSMC. Please contact HP customer support.bat file found in the WNDMIFIT Directory on the WINPE 32/64 USB Key to correct the issue. Note: You can also boot to Windows and run the sssm. Close WNDMIFIT 3.bat file found in the folder WINDMIFIT of DOS USB key. L. Confidential © Copyright 2016 Hewlett-Packard Development Company.P.' 1. Run the sssm. 21 .HP Mobile DMIFIT Step-by-Step Guide “Not Fully Configured” Message / Set SureStart Mode If you receive the following message during your Power on System Test (POST) on 2015 platforms: 'Your system is not fully configured. Boot to the WinPE key 2. use or copying. Commercial Computer Software. and other countries.P.S. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. The information contained herein is subject to change without notice. Nothing herein should be construed as constituting an additional warranty.P. Consistent with FAR 12. Government under vendor's standard commercial license. L. HP shall not be liable for technical or editorial errors or omissions contained herein. Computer Software Documentation. 22 .S. HP Mobile DMIFIT Step-by-Step Guide Sign up for updates hp. First Edition: February 2016 Confidential © Copyright 2016 Hewlett-Packard Development Company.com/go/getupdated © Copyright 2016 HP Development Company. Valid license from HP required for possession. Confidential computer software. L.211 and 12. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.212. Intel is trademark of Intel Corporation in the U. and Technical Data for Commercial Items are licensed to the U. Updated What’s New. Updated Lock MPM Section.P. L. Confidential © Copyright 2016 Hewlett-Packard Development Company.HP Mobile DMIFIT Step-by-Step Guide Version Control Page NAME DATE CHANGES Peter Wood 3/29/2016 Updated MPM locking steps Peter Wood 3/29/2016 Updated ME Lock guidance Peter Wood 3/30/2016 Made Revisions from Thien Jacki-Ann Roy 4/25/2016 Restructured and updated graphics per WBT content Peter Wood 7/13/2016 Updated What’s New. 23 . Updated Lock MPM Section. Peter Wood 8/3/2016 General Edits.